Frequently Asked Questions

Shopping

What types of items do you have at the sale?

Baby and kids' clothing and shoes from preemie to size 18/20, juniors', women's and young men's clothing, maternity items, toys, books, games, nursery gear, strollers, car seats, sports equipment and much more. See what you'll find.

How often do you have these sales?

Twice a year, once in the spring and once in the fall. See our next sale.

Are the prices really good?

Sellers price their own items, so you'll find everything from good deals to exceptional bargains, and our prices are always lower than traditional Bay Area consignment stores. It's free to shop, so why not come and see for yourself?

What is the half-price sale?

On the final day of the sale, many of the remaining items are reduced to 50% off the marked price. More about half-price day.

What types of payment do you accept?

Cash, debit cards, and Visa, MasterCard, Discover and American Express credit cards. A 3% processing fee is added to credit card payments, and we can't accept checks.

Selling

How does the selling process work?

Register online, tag your items at home, bring them on drop-off day and we do the rest. Sellers receive 55% of their sales, or 65% if they volunteer. How selling works.

Can I volunteer to work at the sale?

Yes, please! Shifts last 4 hours, and seller volunteers earn 65% of their sales and can shop early on the sellers-only day. More about volunteering.

Can I use my own price tags?

Print your tags on plain white cardstock (or terra green cardstock) and attach them with your own tagging supplies. Paper tags are rejected. Tagging details.

How do I know how much to charge for my items?

Start at around 25% of retail for clothing, and 40% to 50% or more for toys and large items. Pricing tips.

Are there any rules for what I can and can't sell?

Yes. We only accept clean, complete, new or gently used items, and some items aren't accepted at all. What we accept.

How do I display my items, and where do I find hangers?

All clothing must be on hangers. Displaying your items and finding hangers.

What happens to my items after the sale?

Unsold items are returned to you on pick-up day, unless they're marked "D" for donation to local nonprofits. After the sale.

When and how do sellers get paid?

By Zelle or mailed check, starting about three weeks after the sale. Getting paid.

I misplaced the Reference Section of my Seller's Kit. How can I get another?

No problem, just contact us.